Testimonials
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Thank you for the photos. They will be a wonderful reminder for us of Dad’s lovely home in Lennox Head.
Yes I am very happy to recommend you and your company to any proposed clients. I and my sisters and brother were extremely impressed not only with your professionalism in every aspect of our dealings with you, but on a personal level as well. As you know it was an extremely upsetting time for all of us with Dad’s passing and you were especially kind and understanding. The purchase price that we got for Dad’s home was within the range that you advised us. It was also particularly gratifying for me to deal with you Elise as the real estate agent that we originally signed with was not professional in any sense and I was somewhat concerned when I approached your company. I couldn’t be more happy with the results and would thoroughly recommend you and your company to any potential buyers and sellers.
Thank you again from all of my family.
Kind regards,
Suellen Scroope
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I would like to thank Elise Benson for selling our home and for her genuine and personable approach making her a true professional in the industry.
Elise remained enthusiastic throughout the whole process, kept us informed at all times and even negotiated on our new purchase through another agency.
We would recommend Elise to our friends.
Tony & Michelle Bowden
LIME-lennox
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Your company is a pleasure to deal with.
All staff have been exemplary but in particular, Elise has been wonderful and effective and efficient.
Well done!
Nick
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A fantastic experience from start to finiah. Every memeber of the team were knowledgeable and a pleasure to deal with.
Kudos to Lois and her girls!!
A five star rating from Julie Cordner for the successful and prompt sale of her home in Corkwood Crescent Suffolk Park
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We want to thank everyone at Lois Buckett for the great support over the last couple of years, you have all been wonderful and I will recommend you to anybody who is looking for agents.
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Chris Condon had this to say about the sale that Steve Leslie recently put together:
"Put simply, I found the service given by Stephen Leslie of Lois Buckett Real Estate to be of a very high standard!"
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Julie Casey provided excellent customer service to me throughout the entire process.
Since buying the house I have also recieved excellent service from Natalie Leslie (property manager).
My overall experience and satisfaction with Lois Buckett Real Estate is very high and I would recommend Julie and Natalie to others.
Deborah McPherson, Castle Drive Lennox Head
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Julie Casey provided excellent customer service to me throughout the entire process.
Since buying the house I have also recieved excellent service from Natalie Leslie (property manager).
My overall experience and satisfaction with Lois Buckett Real Estate is very high and I would recommend Julie and Natalie to others.
Deborah McPherson, Castle Drive Lennox Head
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John and I have been extremely happy with the way Natalie has managed our property.
Natalie has been very responsive to our needs and has been very professional in the way she has managed our property. Her communication with us has been excellent and she has been a delight to deal with.
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Lois and the team worked hard for us which was a great result in the end. Thank you Lois and team!
We also achieved a 5-Star rating from Hayden and Cath
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This letter is to highly commend the professionalism of your sales agent, Julie Casey.
Julie has been most gracious, professional and enthusiastic in the sale of our home. Particularly striking was Julie's always positive manner and her encouragement regarding our property. Our property was only suited to a certain market of buyer, however Julie found that market and made an amazing and successful sale, getting us the price we needed with the least hassle.
Julie's communication and support continued throughout the entire sales process. We could not recommend a better agent.
Sincerely,
Rachael and Richard Van Sant
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Janet Lancaster gave Julie a 5-star rating on the survey after the speedy and successful sale of her property in Westland Place Ballina.
Here is what Janet had to say:
Julie Casey was just the right person to handle the sale of my property. Her positive and enthusiastic approach and encouragement enabled me to achieve the near impossible - SELL IN TWO WEEKS!!!
Thank you Julie for making my dreams come true - I would repeat the experience. I am enjoying settling into my new abode.
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I recently negotiated a sale in Fern Street Lennox Head and was so touched to recieve thank you notes from both the vendors and buyers of the property and would like to share with you their comments
"Dear Elise,
Thank you so much for your tireless efforts in helping us purchase our first home. Rachael and Steve"
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With the recent sale of a unit in Fern Street Lennox Head here is what the vendor had to say :
"Yes! thankyou Elise for putting in a huge effort. I'm glad we chose you to sell my unit.
Thank you so much. Wayne and Linda"
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"Thankyou - It's been "huge" the path I have travelled these last few months, and your dedication and support has been well appreciated.
Elise and Melissa you too have played a big part that I thankyou both.
Warmest regards Gerry
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Julie recently sold a property in Northcott Drive Goonellabah for Margaret and Richard Carver who wrote the following:
"Our sincere thanks to you for all your efforts with our house. We know it was a lot of work on your part, however, you did a great job and we really do appreciate your help in all you did to make the move easier. Thank you again."
On the feedback form that our clients complete we ranked 5 our of 5 in all areas and Margaret and Richard added "Julie was great selling our house. She was always very positive and helpful which was encouraging to us at times when it was stressful!"
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Michael O'Sullivan recently sold a property in Seaview Street, East Ballina and Julie Casey managed the marketing and sale of the property on his behalf.
On the feedback survey that we forward to our clients, Michael with extremely happy with all aspects of the sale of his property and gave us a fantastic ranking for:
- positioning in the market place
- marketing
- professionalism
- knowledge
- listening
- client contact
- performance and most importantly delivering on our promises!!!!!!!!
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Supporting the Community
Lois Buckett, Licensee and Proprietor of Lois Buckett Real Estate is very pro-active in all aspects of village life. Her belief is to 'give back' in order to support and help sustain the various identities that, together, create a community.
Lois has always been a keen and avid supporter and as a result gladly sponsors the groups and charities listed below.
- The Buttery
- Lennox Head Public School
- Bangalow Public School
- Lennox Head/Alstonville S.L.S.C
- STEP UP foundation
- Cancer Council of Australia
- Richmond Christian College
- Lennox Head Scouts
- Greencorp Tree Planting Day
- Ballina Basketball Association
- Lennox Head All Girls Surfriders Club
In 2009 Lois travelled to Cambodia and was deeply moved by a particular group working towards, not only offering financial assistance, but also educating and training the community to equip and enable them to move forward. The Community Centre is situated in the village of Dondul 3, Siem Reap, Cambodia and strives to offer 'hope and dignity' to the families within the community.
The Self Help Community School and the New Hope Community Centre http://www.newhopecambodia.com are grass roots organisations with a group of dedicated volunteers on the ground and living within the confines of the village.
Appreciation Notes:
BDCSA - 7 January 2010
I am writing to express our appreciation to the team at Lois Buckett Real Estate for their support of Ballina District Community Services Association at Christmas time. The hamper items you provided helped to put together seven hamper basked for the young mothers that attended our Young Mums Group in Ballina. .........
NeroliJager, Youth Housing Case Manager, BDSCA
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The best publicity an agent can access is word of mouth. At Lois Buckett Real Estate we are often delighted by the feedback our client’s pass on to us. Below is an overview of the response we recieve to our survey. The survey is forwarded to both vendors and purchasers once they have completed their real estate sale and/or purchase through Lois Buckett Real Estate.
The majority of our clients give Lois Buckett Real Estate and the team a 5 STAR RATING. :
Absolutely excellent customber service. We have absolutely NO complaints with our buying experience - Susan and Noel Lilienthal
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Nick and I have had the pleasure of knowing Elise for 5 months. During this time Elise has contacted us numberous times regarding houses for us to purchase. Whilst Elise was showing us the houses she was always very professional in our dealings with her and also respected the owner's iinterests of the houses she showed us.
We also found Elise to be a very pleasant person - we always enjoyed meeting up with Elise as she was always a happy and positive person.
We would recommend Elise as a real estate representative for any prospective buyer or seller. We have bought a new property but when it comes time to sell it we would have no hesitation in contacting Elise to sell our property.
Nick and Annette Kvassay
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Life is full of changes. For me to move on in life I had to sell my "dream" home. It was so emotional I did not know where to start. Well, Lois and her team came to the rescue. I was explained all my options, never pressured and given positive support to achieve my sale. I felt the team respected the emotional time I was going through and were always available to answer my questions and doubts. Most of all they were hoest with realistic marketing prices and feedback. They kept the sale "FRESH" with new ideas and advice. Yes, I felt I chose the best Real Estate Agent for my needs. - Mrs G Breen